This year’s Summer NAMM (Nashville’s Music City Center July 18–20) will be offering over 60 Education Sessions for visitors.
‘Each morning, Summer NAMM will bring the future to the fore with a NAMM U Breakfast Session,’ NAMM says. ‘On Thursday, a panel of industry thought leaders will explore the trends and practices that are transforming music retail and answer the question, “What does it take to win in an era of change?” in “Retail Disruptors.” On Friday, customer service expert and New York Times best-selling author Shep Hyken will draw from his groundbreaking new book, The Convenience Revolution, and share six compelling strategies that businesses of any size can take on now to revolutionize their customers’ experience in “The Customer Experience Revolution.” On Saturday, at the perennial favorite “Best in Show,” a panel of retailers and Music Inc. and UpBeat Daily magazine Publisher Frank Alkyer will return to share the hot products from Summer NAMM that consumers will be buzzing about into the holiday season and beyond’.
Other sessions on offer at the NAMM Idea Center will include “Music Lessons: How to End No-Shows Forever,” “Insider Secrets to Manage Your Reputation on Google, Yelp and Facebook,” “5 Ways to Level Up Your Instagram” and more.
Info: The complete NAMM U schedule can be found at: www.namm.org/summer/2019/events/education/nammu